Live Help Software – Beta Announcement
The Live Help Messenger Desktop v3.0 Beta will be made available later today (Nov. 1) Initially the beta release will only be available via. email - feel free send us an email (with your customer details) and the release will sent out to you via. email.
The Skype integration callback feature will not be made available until the Beta 2 Refresh in two weeks (depending on feedback and bug reports). You will however be able to test our VoIP callback feature using a VoIP Server (e.g. Asterisk / FreePBX) and your SIP 2.0 compatible devices.
We would like to thank all our customers for supporting our Live Help software.
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November 2nd, 2007 at 4:56 AM
[...] ich bereits gestern angekündigt habe, ist die Beta version von der Live-Help-Software heute im Blog angekündigt worden. Leider warte ich noch auf die fertige Version. Jedoch ist das nicht verwunderlich. Immerhin [...]
November 2nd, 2007 at 10:01 AM
Just sent an email. Can’t wait to try out v3 beta!
November 2nd, 2007 at 10:17 AM
Alex, you have just been sent the Beta package. Feel free to email us if you have any issues or bugs to report. Thanks for beta testing!
November 2nd, 2007 at 10:33 AM
A lot of very nice features. Looking forward to the beta!
November 3rd, 2007 at 2:56 AM
Hi,
How do the telephone call back requests work? For the rest, I only can find the bugs listed in the Readme.
Florian Jensen
November 3rd, 2007 at 5:23 AM
Hello,
We like to try this new application, we have official pack of this product, but is registered on Company Owner email, the request have to be from that email, the license website is different that email.
Thank you!
November 3rd, 2007 at 6:45 PM
Hello,
Can i try your Beta too?
Best regards
Daniel Draeger
November 3rd, 2007 at 7:05 PM
Daniel, you have just been sent a copy of the v3.0 beta package. Feel free to report and bugs / issues with us via. email. Thanks for beta testing!
November 3rd, 2007 at 10:33 PM
Hello,
I didn’t get the new Beta.
Can you sent the Package to my private address?
Best regards
Daniel Draeger
November 3rd, 2007 at 11:59 PM
We’d like to beta test too! We’re registered users. Thanks!
November 4th, 2007 at 6:53 AM
Hello,
I want try beta too!!
Stardevelop team ….. Thank you
November 4th, 2007 at 2:53 PM
Hello! I’m one of your customers, can i try the beta?
November 4th, 2007 at 11:45 PM
Thanks for all the requests! If you have requested the beta and have not received any emails then please contact us again. If you are using Google Mail then please provide an alternate email address as they will not accept the attachments.
November 5th, 2007 at 3:39 PM
Ooo.. I am very excited! Sent my email :)
November 7th, 2007 at 1:13 AM
Can we please have the beta?
November 7th, 2007 at 5:59 PM
Hello,
I would also like to try the beta 3.0.
My original purchase date was Jan 29th, 2006 using the same associated email and web site.
Thanks
Jeff
November 9th, 2007 at 12:36 AM
Hi
I would also like to become the beta tester. Thanks
November 9th, 2007 at 1:25 PM
Please send Beta.
Thanks
November 16th, 2007 at 2:46 PM
Hi,
Can I try your beta?
Thanks
November 21st, 2007 at 3:46 PM
A little of topic, but since these blog posts are getting a lot of attention, I would suggest a forum.
November 21st, 2007 at 7:33 PM
I’d be happy to moderate and/or assist in setting the site up if you’d like.
November 21st, 2007 at 10:45 PM
Thanks for the suggestion regarding a forum / community, we will consider this or similiar solution for the near future.
Feel free to continue submitting feedback for the Live Help Messenger Desktop v3.0 beta release.
December 6th, 2007 at 9:15 AM
A suggestion – A live chat between all operators.
So underneath all of the agents we can have like an IRC chat or “group” chat 24/7 just underneath the names. There are so many times that I’ve needed to talk to everyone and doing it individually is not the greatest. If its all underneath the window we can talk to all operators at any time.
December 12th, 2007 at 2:04 AM
Any plan for developing a mobile messenger for blackberry and PDA?
December 16th, 2007 at 12:07 AM
Hello there !
Where are you at with the Beta ? Is it expected to become final anytime soon ?
Could we get the beta package to test it ?
Thank you !
December 30th, 2007 at 7:25 AM
Hello !
Please send me the Beta as will i am excited
Our website
http://www.sacards.com
January 3rd, 2008 at 4:11 AM
Hello,
A little bit disappointed about the new features, when can we expect the refresh beta version or better the final release ?
Happy new year :),
Francois
January 4th, 2008 at 3:36 AM
Can I try the Beta please?
January 6th, 2008 at 11:15 AM
Ron, you have been sent the beta release via. email. Let us know if you any questions or feedback regarding the release.
Sorry I do not have any date that the Live Help Beta Refresh or final release will occur, thanks for your patience.
January 11th, 2008 at 1:07 PM
Could you please send me the beta via email as well?
January 18th, 2008 at 3:12 PM
Hey guys,
Just a suggestion for the next release. It would be nice to have a feature that would “Auto Initiate Chats” with visitors that could be turned on? So that visitors will automatically get the little popup saying someone is online if the feature it turned on?
That would be excellent!!
January 20th, 2008 at 6:46 PM
Could you send me the Beta? Thanks.
January 28th, 2008 at 3:22 PM
We would like to try out the beta package. We are very satisfied with your software and also have some feedback but maybe this is included in the beta already. Are there any news on a release date by now?
January 29th, 2008 at 12:34 AM
Would help if we could select what mode to put live help when the screen saver is activated – BRB or Away.
February 2nd, 2008 at 12:52 AM
Not to complain, but is there any update to the latest release?
It’s been two months since the first beta, and the proposed BETA refresh never arrived after two weeks.
Any news will be received as good news at this time; Lead your customers out of the dark!
February 2nd, 2008 at 7:29 PM
We apologise for the delays. The Beta Refresh was delayed due to the recent launch of our Live Help Hosted service, outstanding Skype integration issues and is expected to be available soon.
Once again we apologise for the delay and thank you for your patience. Keep an eye out for an updated blog post late next week. Thanks!
February 6th, 2008 at 10:39 AM
I am happy to see that the development on this product is still going strong. It has actually been a while since I have used the Live Help Messenger but I did purchase the product a while back and do plan on using it again soon. I will be looking forward to seeing a new release.